You should receive a confirmation text/email for every appointment, including rescheduled appointments. If you cannot find this, you can call the salon at 541-382-5605.

If you are to cancel your appointment less than 24 hours prior, you will be charged 50% of the service fee. No show appointments will be charged 100% of the service fee. Appointments can be canceled on our app, by calling the salon, or by sending a text to our messaging system.

All of our cut and color appointments start with a built-in consultation so we don't normally recommend an additional consultation. However all new extension clients should schedule a consultation. If you have any questions please call the salon!

All of the parking downtown is free for 2 hours. We are conveniently located across the street from the downtown parking garage for $1 an hour.

For questions or concerns please send us an email at info@lemondropsalon.com

To book an appointment click here. To Cancel or Reschedule please log into your account on our booking link or simply respond to the appointment notification txt message that you received at time of booking.

Cancellations with less than 24 hours notice will result in a 50% charge of the service scheduled. No shows will be charged the full amount of the total reserved appointment cost.

We do not offer refunds on services rendered. All service sales are final. If you have any issues or concerns with your visit, please contact us within 7 days of your original appointment. If an adjustment is needed, it will be booked with the service provider who performed the original service; seeing another stylist will require payment for any adjustments, as they did not perform the original service and therefore should not be expected to work for free.

We are not responsible for damaged or lost items. This includes clothing damage due to salon service. 

Adjustments must be made within one week of the original appointment and are scheduled with the same stylist. This does not include changes of color or style due to a change of mind. Please keep in mind that while we always strive to do our best and give everyone exactly what they would like, the final result is often limited by your starting point, the type of appointment that was booked, previous coloring, length, texture, and the time available to provide the service. Big changes in hair color may require multiple appointments to achieve the desired result.

All product purchases are final sale. Please come in to exchange any damaged or defected products within seven days of purchase.